Effective Date: Jan 10, 2025

Welcome to North Ranch Styling (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website, northranchstyling.com (the “Site”), as well as the services provided at our barbershop and hair & skincare center. By booking an appointment or using our services, you agree to these Terms.

1. Services & Appointments

• Appointments: Services are available by appointment and walk-in, subject to availability.
• Cancellations & Rescheduling: We require at least [X hours/days] notice for cancellations or rescheduling. Late cancellations may result in a fee.
• No-Show Policy: Clients who miss an appointment without notice may be required to pay a deposit for future bookings.
• Service Refusal: We reserve the right to refuse service to anyone for reasons including, but not limited to, health risks, hygiene concerns, or inappropriate behavior.

2. Pricing & Payments

• Service Fees: Prices for haircuts, styling, skincare, and other treatments are displayed on our Site or in-store and are subject to change.
• Payment Methods: We accept [cash, credit/debit cards, digital payments].
• Gratuity: Tips are appreciated but not required.
• Refunds: Due to the nature of our services, all sales are final. However, if you are unsatisfied with a service, please notify us immediately, and we will do our best to address your concerns.

3. Health & Safety

• Clients must inform us of any allergies, medical conditions, or skin sensitivities before receiving a treatment.
• We follow strict hygiene and sanitation protocols to ensure a clean and safe environment.
• If you are feeling unwell, we ask that you reschedule your appointment for the safety of our staff and other clients.

4. Gift Cards & Promotions

• Gift Cards: Available for purchase and redeemable only at North Ranch Styling. They are non-refundable and cannot be exchanged for cash.
• Promotional Offers: Discounts and promotions are subject to availability and may change without prior notice.

5. Personal Belongings

We are not responsible for lost, stolen, or damaged personal items during your visit. Please keep valuables with you at all times.

6. Conduct & Behavior

To maintain a relaxing and professional atmosphere, we ask clients to:

• Arrive on time for appointments.
• Treat staff and other customers with respect.
• Avoid the use of loud or inappropriate language.
• Refrain from bringing pets unless they are service animals.

Failure to adhere to these guidelines may result in refusal of service.

7. Liability Disclaimer

• We are not liable for adverse reactions to services if clients fail to disclose allergies or skin conditions.
• Clients assume all risks related to hair and skincare treatments, including coloring, chemical treatments, and skincare products.
• Our stylists and skincare professionals will provide recommendations, but results may vary based on hair/skin type and condition.

8. Website Use & Content

• All content on northranchstyling.com, including text, images, and branding, is owned by or licensed to North Ranch Styling.
• Users may not copy, distribute, or modify any content without written permission.

9. Privacy Policy

Your personal information is collected and used per our Privacy Policy. We do not sell or share your information with third parties without consent.

10. Changes to These Terms

We may update these Terms at any time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated Terms.

11. Contact Information

If you have any questions or concerns, please contact us:

📧 Email: info@northranchstyling.com
📍 Address: 5655 Lindero Canyon Rd #702, Westlake Village, CA 91362
📞 Phone: [Insert Phone Number]